CX and CRM

July 9, 2021
Published by Lori Carr at July 9, 2021
Categories

The Customer Officer: A Vital Link Between Customer and Profitability

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June 4, 2021
Lori Carr Blog
Published by Lori Carr at June 4, 2021
Categories

Customer Experience Strategy: A Deliberate Road to Excellence

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May 7, 2021
Lori Carr Blog
Published by Lori Carr at May 7, 2021
Categories

Customer Retention is a Shared Responsibility

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April 9, 2021
Published by Lori Carr at April 9, 2021
Categories

Easy Does It: Service Simplicity Satisfies Customers

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February 1, 2019
Published by Marketing at February 1, 2019
Categories

Cloud Tech Leads SMB Spend in 2019

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December 26, 2018
Lori Carr Blog
Published by Lori Carr at December 26, 2018
Categories

The Loyalty Link: Digital Marketing to Engage and Retain

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October 23, 2018
Lori Carr Blog
Published by Marketing at October 23, 2018
Categories

The Remarkable ROI of Customer Experience: 7 Secrets Unlocked

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September 27, 2018
Lori Carr Blog
Published by Lori Carr at September 27, 2018
Categories

Mend the Holes in Your Leaky Bucket: 10 Best Practices for Higher Customer Retention

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February 11, 2016
customer experience
Published by Lori Carr at February 11, 2016
Categories

Customer Experience ROI: 7 Secrets [Infographic]

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December 31, 2015
customer retention infographic
Published by Lori Carr at December 31, 2015
Categories

How to Improve Customer Retention in 2016: 10 Best Practices [Infographic]

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May 27, 2015
Lori Carr Blog
Published by Lori Carr at May 27, 2015
Categories

Customer Experience Capability Maturity Modeling

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May 19, 2015
Lori Carr Blog
Published by Lori Carr at May 19, 2015
Categories

Change and Challenge Go Hand in Hand

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May 7, 2015
Lori Carr Blog
Published by Lori Carr at May 7, 2015
Categories

The Remarkable ROI of Customer Experience: 7 Secrets Unlocked

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April 28, 2015
Lori Carr Blog
Published by Lori Carr at April 28, 2015
Categories

Goodbye Doesn’t Have to Be Forever

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April 21, 2015
Lori Carr Blog
Published by Lori Carr at April 21, 2015
Categories

The CX Rx for a Chiropractic Wellness Center

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February 1, 2019
Published by Marketing at February 1, 2019
Categories

Cloud Tech Leads SMB Spend in 2019

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